Design Gallery
Browse our collection of engraving designs by occasion or style. Once you've found your favorite, simply write down the design number and enter it in the designated field when placing your order. Don't see exactly what you're looking for? We also offer custom designs! A $5 design preparation fee may apply when artwork needs to be adjusted or recreated for engraving.
Shipping & Returns
Shipping Policy
Production & Turnaround Time Policy
Ready-to-ship items or products using an existing design that are in stock typically ship within 3–5 business days.
For shipped custom orders that are more elaborate or require a design to be created from scratch, typical production time is 10–14 business days, provided materials and inventory are in stock. Most orders are completed sooner, but this timeframe allows for design creation, material availability, and production scheduling.
For local pickup or drop-off orders, turnaround is often completed sooner, depending on inventory availability, order size, and design details.
Bulk & Special Orders
Bulk orders or certain special requests may require additional production time. Estimated timelines will be discussed during the ordering process.
Rush Orders
Need your order sooner? Rush orders may be available for an additional fee, depending on current workload and project complexity. Please let us know your desired timeframe when contacting us so we can confirm availability.
Shipping Methods & Delivery Times
Orders are shipped via USPS, UPS, or FedEx, depending on item size and destination.
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Delivery times are carrier estimates and are not guaranteed
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Shipping time does not include production time
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We are not responsible for delays caused by shipping carriers, weather, or other factors beyond our control
Shipping Rates
Shipping rates are calculated at checkout based on:
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Item size and weight
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Shipping destination
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Selected shipping method
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Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information when available.
Incorrect Shipping Information
Please verify your shipping address carefully at checkout.
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We are not responsible for delays or losses due to incorrect or incomplete addresses
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Additional shipping charges may apply if an order must be re-shipped
Damaged Packages
If your order arrives damaged:
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Contact us within 48 hours of delivery
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Include your order number and clear photos of the item and original packaging
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We will review and determine the appropriate resolution
Lost or Stolen Packages
Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages.
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Please contact the shipping carrier directly for assistance
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We recommend shipping to a secure delivery location
Shipping Locations.
Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages.
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Please contact the shipping carrier directly for assistance
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We recommend shipping to a secure delivery location
Return & Exchange Policy
Custom & Personalized Items
Due to the custom and personalized nature of our products, all sales are final once a design has been approved.
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All custom items are made to order and cannot be returned or refunded once production has begun.
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A design proof may be provided for approval prior to engraving when applicable.
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By approving a design, the customer confirms that all spelling, dates, and details are correct.
Damaged or Defective Items
We take great care in inspecting and packaging every order before shipment.
If your item arrives damaged or defective due to an error on our part or shipping damage, please contact us within 48 hours of delivery and include your order number along with clear photos of the item and original packaging.
Once reviewed, we will determine the appropriate resolution, which may include a replacement or remake.
Damage that occurs after delivery, including misuse, accidents, improper care, or normal wear and tear, is not eligible for replacement or refund.
Wood Product Care & Natural Material Disclaimer
Our wood products are crafted from natural materials, and variations in grain, color, texture, and engraving depth are normal and part of what makes each piece unique.
To ensure the longevity of your wood item:
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Hand wash only when applicable
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Do not soak or submerge in water
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Never place in the dishwasher
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Avoid prolonged exposure to moisture or heat
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Dry immediately after cleaning
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Periodically condition with food-safe mineral oil (for items used with food)
Because wood is a natural material, changes such as minor movement, darkening, or surface variation may occur over time. Damage caused by improper care, moisture exposure, heat, misuse, or normal wear and tear is not considered a defect and is not eligible for replacement or refund.